May 11, 2020
HVBJ Surgeons is committed to protecting your health and safety.
Protecting our patients is our priority so we can help you keep your appointments!
We have taken measures to ensure the highest quality of safety and health precautions by following the standards directed by the CDC guidelines.
Enhanced Cleaning and Sanitizing: In addition to continuous disinfecting after each patient we are utilizing Ultraviolet lights in all exam rooms for enhanced sanitizing.
Social Distancing: We are limiting patient access by asking patients to wait in their vehicle when they come to their appointment and we will your cell when we are ready to bring you into the office and directly to the exam room. We are also minimizing how many patients enter the office and asking only the patient come in at this time. If there is a minor or patient who must need assistance we ask that only a family member accompany them.
Screening: We are screening everyone that comes to the office, taking temperatures of each person, asking that everyone where a mask. Anyone experiencing symptoms or think they may be symptomatic are offered Telehealth appointments.
All Telehealth appointments are always available to existing and New patients and can be set up quickly.
Knowledgeable Staff: All our staff are prepared and trained to help answer your questions and we are continuing to monitor and exceed all guidelines.
Hudson Valley Bone & Joint Surgeons will reopen their Hawthorne office on a limited basis beginning April 6, 2020. The office had been closed since March 16th due to the COVID-19 pandemic. During the three week period, we have been working from home and preparing the appropriate protocols and personal protective equipment to maximize the safety of our patients, staff and doctors.
We will require all patients to answer screening questions.
All Patients will be encouraged to use our Telehealth Visits to continue direct communication with our physicians.
No visitors will be allowed to accompany the patient unless the patient is a minor and there will be absolutely no waiting in the lobby or directly outside the front office door.
In addition to the caution regarding flu symptoms and travel to geographic “hot spots”, patients will be advised to remain in their cars until they receive a cell phone call to come into the office.
Any and all forms will be completed through fax or email only.
Our staff will be answering calls live and making appointments starting this week.